Webinar: Reducing TCPA Risk in Outbound Healthcare Communications
Organizations across the healthcare industry are continuously challenged with understanding the impact of the recent Federal Communication Commission Declaratory Ruling and Order released on July 10, 2015. In the face of the Telephone Consumer Protection Act (TCPA), class action lawsuits grew by 45 percent in 2015. With multi-million dollar settlements hitting the largest brands across industries—companies are confronted with balancing compliance risk mitigation while remaining efficient with their consumer communications. Companies need to take action now to reduce potential risk.
On Thursday, April 21, 2016 at 2:00 pm ET, FierceHealthcare will host the Neustar-sponsored webinar, Reducing TCPA Risk in Outbound Healthcare Communications. Join Becky Burr, Neustar's Chief Privacy Officer and Deputy General Counsel; Adam Russell, Executive Neustar's Director of Compliance, Risk and Fraud; and Mark Brennan, Partner at Hogan Lovells US LLP, as they discuss the interpretation of the new TCPA order for the healthcare industry. They will also share best practices learned from other industries for contacting consumers via phone or text for notifications, debt collections, servicing, alerting, and other communications.
In this webinar, you'll learn:
- What the TCPA rulings mean to the healthcare industry
- What are the special exemptions for healthcare providers
- What are the consent requirements for contacting consumers
- What is the one-call exception for reassigned numbers and its impact
- Recommendations for implementing steps to mitigate TCPA risk and improve operations
Register for this webinar to find out how the TCPA regulations impact the healthcare industry and minimize your risk of noncompliance.